Great idea ruined by poor management

Great idea ruined by poor management

First off I think it's a great concept. I want to be clear about that.

Unfortunately this site suffers from a few main issues

1- The ratio of fake profiles is growing exponentially.
2- The management/owners/administrators have little regard for their paying customers. I've reached out to them on multiple occasions for an explanation or at least an acknowledgement of this new spam issue and they act like it doesn't exist....they will learn the hard way that ignoring issues experienced by paying customers is not a good business model..lol
3- They intentionally leave out important fields..like body type or whether you have been married or have children. Although they're trying to stay true to their credo that meeting the right person is more about having common interests, I still want to know those missing fields. I've experienced meeting people on this site and wished I knew their body type or marriage/children situation beforehand.

Pros
Good idea and easy/quick to navigate

Cons
Site is rapidly becoming over run by fake profiles..I could do Craigslist for free if I wanted that.
Management's actions(or lack of) shows complete disregard for members
Key qualifying fields are missing: Body Type, Marriage/Children status to name a few glaring ones