Lunch Actually is Asia?s first lunch dating specialist who arranges fun and quality dates for busy, pro-active single professionals in a discreet, fun and no pressure environment. Launched in Singapore in April 2004, Kuala Lumpur, Malaysia in September 2005 and Hong Kong in April 2008, we aim to provide a safe, convenient and non-intimidating avenue for busy professionals to meet like-minded people.
Lunch Actually is the worst dating agency in the world
Before you join, lunch actually tell you that all their clients are serious in finding a partner as they pay a high price to join.
This is not true. Many of the girls who join are not serious in finding a partner.
All their consultants have targets to hit.
Telemarketers will keep on calling you to pester you to go for their free consultant so they can hit their call targets.
Dating consultants have sales target to hit so they will pester you to sign up their expensive date packages.
The date packages comes with free image and coaching workshop. Over there, the consultants have sales targets to hit too so they will say your dress sense and communication skills is lously, you need to sign up the packages or else your dates will not want to go out with you than you waste your money.
After preying on singles, now lunch actually wants to go to church to prey on christians to join them.
Please do a good deed warn your friends not to join them. Spread the news around so as to raise awareness.
Pros
Nil
Cons
As above
Do not join Lunch Actually
Violet Lim of Lunch Actually loves to get social media such as Vulcan Post, the middle ground etc to write good reviews and free advertisement for her company, in order to cover up all the bad reviews about them on the internet
Lunch Actually is trying to do damage control so don't believe all these success stories that they use different fake online names to write
For real reviews, just google Lunch Actually Review
Google Lunch Actually Malaysia Review on Lowyat Net. Even their malaysia branch also got alot of complains on it
Please do not believe Lunch Actually and contact them to resolve your complain
Here are some real reviews in Malaysia
a. My friend reached out for you like Every week. Your staff answered is always, can't be too picky. In fact she's asking for only a match that is taller than her, yet u send someone atleast 10cm shorter. Later she ask why so, u answer, if the guy wants to cheat, u can do nothing... erm... Then she lose 1 match. She tried again, one of her requirement is divorce with no kids. U send someone with kids... another match wasted.. Then she called to discuss, after discussion, no one layan her after that..I asked her, so how now? She said, forget about it, this agency is hopeless, before signing, full of flowery words, talk like a friend, act so helpful. After signing, so and bye bye. Well reputation? Doubted that.
b. I went for their free consultation before
I ask them questions till they don't know how to answer
me: You charge so expensive price how do we know that you are doing your best to find good matches for us. High chance that after we sign up and pay for it, you will just anyhow introduce the matches
LA: We do our best for all our customers. We will only introduce matches which are more than 70% compatible. (Cannot really remember is it 70% or 80%
me: You and me are strangers. We do not know each other. How will I know that you really do what you mention
LA: We are a reputable company who have been around for a long time. You can trust our company and brand name. We have branches in malaysia, singapore, hong kong etc
me: Haha. California fitness was also a well established gym and setup longer than your agency too but it closed down too. Many customers could not get back their refund
By now, LA don't know what to say
C. Reading all the post, heading that LA is really not doinh a good job. Expensive and hard sell. I wonder if i really should try LA or not.
D. Waste of money, just join more activities or go pickup girls
E. LA girls they source online too, so there is nothing special on the service you get.
Just promote yourself more by attending every event you can or ask your friends to intro
F. I'm one of the membership expired member. They still sending me emails though and sms as early as 6am which is freaking annoying. They are not so keen to "consult" and "understand" your needs after you signed up. But once your membership ended they are passionate to "understand" your needs and provide face to face consultation which I told them is too late and useless now, just bye bye. No more money spend in either Esynchrony or LA.
Pros
Nil
Cons
Nothing good about them
Lunch Actually methods
To Lunch Actually:
Keep on writing posts using different names talking about your success stories not sian meh?
Why not spend your time thinking of how to improve your services instead should be more productive for your company instead
Want to charge expensive price, than give bad services and lie to your customers and yet still want to pester them to sign up for more packages so you can earn more money
When your customers complain, you refuse to do anything. When they go to the internet to post than you have no choice but to ask them to contact you just to find out their real identity than after that you refuse to offer them any compensation and just threaten to use legal action to sue them to force them to remove the posts
Pros
Nil
Cons
Expensive.
Lousy matches
Lie to customers
Ignore complains by customers
When customers come to internet to post, than Lunch Actually pretend to ask them to contact to resolve the issue but actually just want to find out their real identity to use legal action to threaten to sue them to make them remove the posts
Give alot of sponsored reviews aka advertisements on the internet to cover up the bad reviews online
Avoid using Lunch Actually
I have paid over MYR 5000 to join the Lunch Actually membership. The initial consultation was friendly and the lady assure me that I will have a lot of match. When I sign the contract, it is written three matches. She says it will be more but contractually they put three to assure there is minimum three dates. This is a lie. It is nearly a year of my membership and they only arranged two dates. There is quite a lot of staff turnover and two that contacted me was no more working there. It leave me hanging who I should liase with. You only get a date when you question and push them for it. This is unreasonable for a large amount of money for just two dates for me for now. Note that you get better match in other platforms. Do avoid.
Pros
Good if you wanna throw away money.
Cons
High staff turnover. You need to push them to get dates after the first date. You get better matches on other platforms and significant cheaper too. Waste of money and definitely do not trust them.
Cannot join LUnch Actually
Tan Ling ·
$2600 for 10 dates package + $888 for shopping trip + $3900 for coaching = $7388.
What makes you think we are single, rich and stupid to join Lunch Actually?
I think it's important for word to get out about LA's methods.
It's almost like preying on singles who are already down on their love lives, to further lose whatever money they have left. End up no love and no money. Can't imagine poverty will make them any more desirable.
Before you go spend money on lunch actually, try to look for urself in social media. Spending money will be de last resort to do.
But to be honest la, sg girl quite realistic. No car dun wan go out w u. No minimum 6k dun wan go out w u. Out of 10 gals only 3 gals is down to earth.
Lunch Actually are all out there to earn money with no quality to talk about. Even some big agency only market their service with "yes" to all the questions but after you join, a different thing emerge.
For example, they use "we need to carefully select the prospective partner. Thus, it takes approx 5 months for us to find a match". In reality, they don't really care about the selection criteria and would look for one when the 5th month is near. Between first to fourth month, they would use their time to organise other events instead. They would also say they got some proprietary computer program to find your match but in reality, it is simply manual matching.
1. Does your organisation give assurance that your service can achieve its intended result or prevent or reduce , undesired effects?
2. How does your organisation determine the knowledge necessary to achieve conformity of your services ?
3. How does your organisation determining the requirements for your services ?
4. Are your organisation able to fulfil and understand the customer requirements ?
5. Do your organisation from time to time review the customer requirement to achieve it service as promise?
6. Have your organisation establishing any specific requirement for contingency actions, when relevant?
7. Do your organisation able to meet the claims for your services that it offers?
8. How does your organisation exercise care in protecting customer's information that provided for use?
Pros
Nil
Cons
Alot as mention above
Lunch Actually is fraud
google lunch actually complains riri85 hardwarezone forum
Ok, So I'm sure mine isn't the first topic on this company / program and it certainly won't be the last.
I probably will get flamed, and kicked in the groin but go easy on me please?
I signed this up after a breakup last year, proably a bad idea but couldn't it then, this was in December.
Sometime in Jan'16, I met someone amazing on my own and decided to "try and see how things work out".
Happy to say things are working really well with my girl.
Here, LunchActually plays a part.
So I signed up their package, it was 3k+, yes yes bloody expensive and after I signed it, I just tried not to think about it.
So one day they called, I just told them I found someone, well they appeared sincere enough to congratulate me.
But I told them to freeze my account until further notice.
So its been 6 months since I've been with my girl and things are pretty serious now. (I'm 31 no time to play play alrdy haha)
Dropped an email to LunchActually. Told them I wish to terminate the account. Based on agreement, they would take $800 for admin fees.
Well I found someone really special, not thru them but I was willing to not haggle over the $800.
But it takes them 6 - 8 weeks to handle a refund.
I don't know any other company that takes so long, but ok fine, maybe complex refund process.
This was on 3rd of June.
Fast forward to week beginning 27th June, 4 weeks, I did a follow up just to make sure no delays. They told me "Will follow up with you when the date gets closer", so at least I thought its already in motion.
This is the 6th week, dropped them another email and they said estimated early August.
Wtf?
Honestly I won't make a big fuss if it was a few hundred dollar refund, but we are talking 2.1k.
And right now I'm in need of the funds.
I have dropped 4 emails to the people in charge and have gotten no replies.
I have dropped an email to the cio@lunchactually and well no reply.
I'm frustrated and am stuck because as a consumer I can't do anything.
I feel like going to case but I'm wondering if there are others like me who suffered from poor services by them.
But as a general warning to others.
This company reeks. They are trying to sell Love and attach a big price tag to it.
I agree, the CEO must be laughing to the bank coz he's doing people a "Service".
You were warned.
Pros
Nil
Cons
Fraud company
The truth about Lunch Actually
1. Lunch Actually is the most expensive dating agency in singapore.
Currently they charge $2100 for 3 dates, $2300 for 5 dates and $2600 for 10 dates.
Compare this with 2 other SDN Accredited dating agencies who also provide personalised matchmaking services.
Champagne JSG charge $1200 for 6 dates & $1700 for 12 dates.
Dating Moments charge average $175 a date. Their price is transparent and shown clearly on their website.
2. Lunch Actually refuse to tell you their price when you call them to enquire.
They give you all kinds of rubbish replies like our price package is dependant on the type of partner you are looking for, ask you go for the initial consultation than they will see which platform is more suitable for you.
Anyone with abit of common sense knows this is nonsense.
If you see the price package is dependant on the type of partner you look for, does it mean that if I look for a old & ugly partner it will be very cheap, if I look for a partner that is young & pretty than it will be very expensive?
As for the platforms, basically they only have the expensive personalised matchmaking services or their esynrochology.
Once you go down for their initial consultation they will hard sell you. If you say it is too expensive than they will hard sell you their esynrochology services.
3. Lunch Actually package comes with free image workshop and coaching workshop.
This is actually just part of their attempt to sell you more package and earn more money.
When you go for the free image workshop the consultant will hard sell you the 6 hours personalised shopping trip at $888.
If you say its too expensive she will hardsell you the $488 for 3 hours personalised shopping trip.
When you go for the free coaching workshop, she will try to hardsell you the coaching package at the most expensive of $3900.
If you say its too expensive than she will slowly go down to the $2900, $1900 and than finally the $900 coaching package.
If you sign up the $900 package, it just comes with a free online video for you to watch, than a 1 hour coaching session, a courage warmup session & a meaningful dinner.
During the 1 hour coaching session, you will not have the opportunity to ask any questions because she will be busy trying to hardsell and pester you to upgrade your package to the most expensive of $3900 so she can hit her quota and earn more commission.
The courage warmup session is basically useless & nonsense.
The coach bring you to plaza singapore to approach the opposite gender on the streets to talk to them.
Anyone with abit of common sense knows this is useless and a total waste of time.
Meaningful dinner is not a speedating dinner. There is no rotation of seats.
They say is for you to practise your communication skills by talking to the participants which is basically nonsense and a waste of time.
The most expensive $3900 coaching package they basically just increase the number of useless meaingful dinner and courage warmup sesssions.
They also say you are entitled to 1 year of unlimited coaching.
Sounds like a very good deal, but in reality it is not.
Lunch Actually opening hours is Monday to Saturday 10am to 7pm.
Obviously on weekdays you need to work and you cant book a appointment to go down.
Their saturdays are always fully booked and you need to book in advance.
You can roughly only get to book 1 saturday a month for a 1 hour session which basically means in 1 year, you book 12 sessions which total to 12 hours of coaching sessions for $3900.
Now does this sound like a good deal?
Lunch Actually Consultants are trained to give alot of excuses.
If you say you have to wait very long for matches, they say it is because they are trying to find good matches for you.
After the 1st date, you have up to 7 days which you can terminate your membership and get a refund.
But it is definetly not a 100% refund!
There will be a deduction of $550 for admin fees. If you have gone for the image workshop and/or coaching workshop there will be further deduction.
I am not sure of the exact amount of deduction but it is pretty expensive.
eg. You paidd $2600 for 10 dates package. You decide to terminate after the 1st date.
You get refund of $2600 $550 admin fees - image workshop - coaching workshop, You get just around 1k plus in refunds.
You are basically paying $550 for a 1 date with Lunch Actually!
Now, a typical speedating event that comes with lunch or dinner cost around $50.
You are better off spending your $550 to attend 10 speedating events that comes with free lunch or dinner, than to spend it on a 1 date with Lunch Actually!
Pros
Nil
Cons
All the mentioned above