Reviews from this user

Cannot join LUnch Actually

Review about Lunch Actually

Tan Ling ·
$2600 for 10 dates package + $888 for shopping trip + $3900 for coaching = $7388.

What makes you think we are single, rich and stupid to join Lunch Actually?

I think it's important for word to get out about LA's methods.

It's almost like preying on singles who are already down on their love lives, to further lose whatever money they have left. End up no love and no money. Can't imagine poverty will make them any more desirable.

Before you go spend money on lunch actually, try to look for urself in social media. Spending money will be de last resort to do.

But to be honest la, sg girl quite realistic. No car dun wan go out w u. No minimum 6k dun wan go out w u. Out of 10 gals only 3 gals is down to earth.

Lunch Actually are all out there to earn money with no quality to talk about. Even some big agency only market their service with "yes" to all the questions but after you join, a different thing emerge.

For example, they use "we need to carefully select the prospective partner. Thus, it takes approx 5 months for us to find a match". In reality, they don't really care about the selection criteria and would look for one when the 5th month is near. Between first to fourth month, they would use their time to organise other events instead. They would also say they got some proprietary computer program to find your match but in reality, it is simply manual matching.

1. Does your organisation give assurance that your service can achieve its intended result or prevent or reduce , undesired effects?

2. How does your organisation determine the knowledge necessary to achieve conformity of your services ?

3. How does your organisation determining the requirements for your services ?

4. Are your organisation able to fulfil and understand the customer requirements ?

5. Do your organisation from time to time review the customer requirement to achieve it service as promise?

6. Have your organisation establishing any specific requirement for contingency actions, when relevant?

7. Do your organisation able to meet the claims for your services that it offers?

8. How does your organisation exercise care in protecting customer's information that provided for use?

Pros
Nil

Cons
Alot as mention above

Lunch Actually is fraud

Review about Lunch Actually

google lunch actually complains riri85 hardwarezone forum


Ok, So I'm sure mine isn't the first topic on this company / program and it certainly won't be the last.

I probably will get flamed, and kicked in the groin but go easy on me please?

I signed this up after a breakup last year, proably a bad idea but couldn't it then, this was in December.

Sometime in Jan'16, I met someone amazing on my own and decided to "try and see how things work out".
Happy to say things are working really well with my girl.

Here, LunchActually plays a part.
So I signed up their package, it was 3k+, yes yes bloody expensive and after I signed it, I just tried not to think about it.

So one day they called, I just told them I found someone, well they appeared sincere enough to congratulate me.
But I told them to freeze my account until further notice.

So its been 6 months since I've been with my girl and things are pretty serious now. (I'm 31 no time to play play alrdy haha)

Dropped an email to LunchActually. Told them I wish to terminate the account. Based on agreement, they would take $800 for admin fees.

Well I found someone really special, not thru them but I was willing to not haggle over the $800.

But it takes them 6 - 8 weeks to handle a refund.

I don't know any other company that takes so long, but ok fine, maybe complex refund process.

This was on 3rd of June.

Fast forward to week beginning 27th June, 4 weeks, I did a follow up just to make sure no delays. They told me "Will follow up with you when the date gets closer", so at least I thought its already in motion.

This is the 6th week, dropped them another email and they said estimated early August.

Wtf?
Honestly I won't make a big fuss if it was a few hundred dollar refund, but we are talking 2.1k.
And right now I'm in need of the funds.

I have dropped 4 emails to the people in charge and have gotten no replies.
I have dropped an email to the cio@lunchactually and well no reply.

I'm frustrated and am stuck because as a consumer I can't do anything.
I feel like going to case but I'm wondering if there are others like me who suffered from poor services by them.

But as a general warning to others.

This company reeks. They are trying to sell Love and attach a big price tag to it.
I agree, the CEO must be laughing to the bank coz he's doing people a "Service".

You were warned.

Pros
Nil

Cons
Fraud company

case resolved

Review about Lunch Actually

I was a Lunch Actually customer and I had a negative experience with them. After my first 2 dates, I requested my dating consultant to match me with members who are less religious, however, they still match me with other members who have firm believes in their religion. My new match requirements were only updated after meeting another 2 matches. Overall I didn't have much success with my dates. On top of that, I purchased their add-on coaching services which didn't yield any results too.

I was very frustrated with Lunch Actually, I felt like they cheated my money. I posted several negative reviews here and complaints on several forums and websites such as hardwarezone, sgforums, alldatingwebsites.com, petalbytes.com, pissedconsumer.com, singaporebikes.com, vrzone.com and etc.

Soon, Lunch Actually reached out to me. It took them some time, but we eventually sorted things out. They explained to me that I was matched with other religious users because I'm a Christian. The issue was only corrected after they update my profile to a free-thinker.

After the incident, they were still sincere and keen to help me with my dating journey; they offered me several complimentary services
1) Extra free date coaching and image coaching sessions
2) Extra free dates for Lunch Actually
3) Invitation to 1 singles events
4) A fair partial refund

Even though their matching services did not work for me, I'm happy that they reached out to me for service recovery and offered me a fair compensation. They also shared with me (real data) that they are sending thousands of singles out on dates every month, and many members met their bf/gf through their dating services.

After testing various dating platforms, I realized that dating agency and dating app didn't work for me. Personally, I prefer speed dating events. Lunch actually should do more speed dating events.

Pros
Nil

Cons
All the above

case resolved

Review about Lunch Actually

I was a Lunch Actually customer and I had a negative experience with them. After my first 2 dates, I requested my dating consultant to match me with members who are less religious, however, they still match me with other members who have firm believes in their religion. My new match requirements were only updated after meeting another 2 matches. Overall I didn't have much success with my dates. On top of that, I purchased their add-on coaching services which didn't yield any results too.

I was very frustrated with Lunch Actually, I felt like they cheated my money. I posted several negative reviews here and complaints on several forums and websites such as hardwarezone, sgforums, alldatingwebsites.com, petalbytes.com, pissedconsumer.com, singaporebikes.com, vrzone.com and etc.

Soon, Lunch Actually reached out to me. It took them some time, but we eventually sorted things out. They explained to me that I was matched with other religious users because I'm a Christian. The issue was only corrected after they update my profile to a free-thinker.

After the incident, they were still sincere and keen to help me with my dating journey; they offered me several complimentary services
1) Extra free date coaching and image coaching sessions
2) Extra free dates for Lunch Actually
3) Invitation to 1 singles events
4) A fair partial refund

Even though their matching services did not work for me, I'm happy that they reached out to me for service recovery and offered me a fair compensation. They also shared with me (real data) that they are sending thousands of singles out on dates every month, and many members met their bf/gf through their dating services.

After testing various dating platforms, I realized that dating agency and dating app didn't work for me. Personally, I prefer speed dating events. Lunch actually should do more speed dating events.

case resolved

Review about Lunch Actually

I was a Lunch Actually customer and I had a negative experience with them. After my first 2 dates, I requested my dating consultant to match me with members who are less religious, however, they still match me with other members who have firm believes in their religion. My new match requirements were only updated after meeting another 2 matches. Overall I didn't have much success with my dates. On top of that, I purchased their add-on coaching services which didn't yield any results too.

I was very frustrated with Lunch Actually, I felt like they cheated my money. I posted several negative reviews here and complaints on several forums and websites such as hardwarezone, sgforums, alldatingwebsites.com, petalbytes.com, pissedconsumer.com, singaporebikes.com, vrzone.com and etc.

Soon, Lunch Actually reached out to me. It took them some time, but we eventually sorted things out. They explained to me that I was matched with other religious users because I'm a Christian. The issue was only corrected after they update my profile to a free-thinker.

After the incident, they were still sincere and keen to help me with my dating journey; they offered me several complimentary services
1) Extra free date coaching and image coaching sessions
2) Extra free dates for Lunch Actually
3) Invitation to 1 singles events
4) A fair partial refund

Even though their matching services did not work for me, I'm happy that they reached out to me for service recovery and offered me a fair compensation. They also shared with me (real data) that they are sending thousands of singles out on dates every month, and many members met their bf/gf through their dating services.

After testing various dating platforms, I realized that dating agency and dating app didn't work for me. Personally, I prefer speed dating events. Lunch actually should do more speed dating events.

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