Reviews from this user

case resolved

I was a Lunch Actually customer and I had a negative experience with them. After my first 2 dates, I requested my dating consultant to match me with members who are less religious, however, they still match me with other members who have firm believes in their religion. My new match requirements were only updated after meeting another 2 matches. Overall I didn't have much success with my dates. On top of that, I purchased their add-on coaching services which didn't yield any results too.

I was very frustrated with Lunch Actually, I felt like they cheated my money. I posted several negative reviews here and complaints on several forums and websites such as hardwarezone, sgforums, alldatingwebsites.com, petalbytes.com, pissedconsumer.com, singaporebikes.com, vrzone.com and etc.

Soon, Lunch Actually reached out to me. It took them some time, but we eventually sorted things out. They explained to me that I was matched with other religious users because I'm a Christian. The issue was only corrected after they update my profile to a free-thinker.

After the incident, they were still sincere and keen to help me with my dating journey; they offered me several complimentary services
1) Extra free date coaching and image coaching sessions
2) Extra free dates for Lunch Actually
3) Invitation to 1 singles events
4) A fair partial refund

Even though their matching services did not work for me, I'm happy that they reached out to me for service recovery and offered me a fair compensation. They also shared with me (real data) that they are sending thousands of singles out on dates every month, and many members met their bf/gf through their dating services.

After testing various dating platforms, I realized that dating agency and dating app didn't work for me. Personally, I prefer speed dating events. Lunch actually should do more speed dating events.

Do not join Lunch Actually

Violet Lim of Lunch Actually loves to get social media such as Vulcan Post, the middle ground etc to write good reviews and free advertisement for her company, in order to cover up all the bad reviews about them on the internet

Lunch Actually is trying to do damage control so don't believe all these success stories that they use different fake online names to write

For real reviews, just google Lunch Actually Review

Google Lunch Actually Malaysia Review on Lowyat Net. Even their malaysia branch also got alot of complains on it

Please do not believe Lunch Actually and contact them to resolve your complain

Here are some real reviews in Malaysia

a. My friend reached out for you like Every week. Your staff answered is always, can't be too picky. In fact she's asking for only a match that is taller than her, yet u send someone atleast 10cm shorter. Later she ask why so, u answer, if the guy wants to cheat, u can do nothing... erm... Then she lose 1 match. She tried again, one of her requirement is divorce with no kids. U send someone with kids... another match wasted.. Then she called to discuss, after discussion, no one layan her after that..I asked her, so how now? She said, forget about it, this agency is hopeless, before signing, full of flowery words, talk like a friend, act so helpful. After signing, so and bye bye. Well reputation? Doubted that.

b. I went for their free consultation before

I ask them questions till they don't know how to answer

me: You charge so expensive price how do we know that you are doing your best to find good matches for us. High chance that after we sign up and pay for it, you will just anyhow introduce the matches

LA: We do our best for all our customers. We will only introduce matches which are more than 70% compatible. (Cannot really remember is it 70% or 80%

me: You and me are strangers. We do not know each other. How will I know that you really do what you mention

LA: We are a reputable company who have been around for a long time. You can trust our company and brand name. We have branches in malaysia, singapore, hong kong etc

me: Haha. California fitness was also a well established gym and setup longer than your agency too but it closed down too. Many customers could not get back their refund


By now, LA don't know what to say

C. Reading all the post, heading that LA is really not doinh a good job. Expensive and hard sell. I wonder if i really should try LA or not.

D. Waste of money, just join more activities or go pickup girls

E. LA girls they source online too, so there is nothing special on the service you get.

Just promote yourself more by attending every event you can or ask your friends to intro

F. I'm one of the membership expired member. They still sending me emails though and sms as early as 6am which is freaking annoying. They are not so keen to "consult" and "understand" your needs after you signed up. But once your membership ended they are passionate to "understand" your needs and provide face to face consultation which I told them is too late and useless now, just bye bye. No more money spend in either Esynchrony or LA.

Pros
Nil

Cons
Nothing good about them