I can honestly say I was contacted by far too many fakes profile users I reported and 2 Red Beans reported as having been reported by other users and banned as fake In addition, there is a huge difference between being shy and being racially biased. Many Chinese are prejudiced and not only against other races but are gender biased too. This does not speak for all Chinese, but is true nonetheless. One good thing I can about the site is that staff are quick to inform you after you have been messaged by fake members, that the user has now been removed.
My experience is staff are quick to respond to user comments and concerns after getting to know their users. After creating my profile I had to write several times and wait days for assistance before staff responded. Afterward all other replies came quickly from staff. There is a feature where you can become phone number verified for free. There is also a paid subscription for $2000 that offers validation that users are single, divorced, college degreed, employed, and staff claim to personally match you with those users, but with so many fake profiles and users who don't respond on the free use feature, it is risky to invest money.
Too many totally fake profiles, too many users too ignorant to reply to genuine messages, also being unable to respond to messages without paying to unlock them are the cons. You feel confident paying for a dating service that actually works where users are educated, mostly unbiased, and seeking good companionship. You don't pay for a dating service where most(!) users who contact you are using fake profiles, and many other users do not respond because your race is different. That is my honest assessment and experience with 2 Red Beans.
Jackie does NOT recommend 2 Red Beans to friends/family