PROTECT YOURSELF, read the fine print, don't sign ANYTHING in the initial interview

PROTECT YOURSELF, read the fine print, don't sign ANYTHING in the initial interview

I am writing this review in hopes that other potential "members" will research this company prior to signing or paying anything.

My unfortunate situation is partially my fault for not reading all the fine print before agreeing, so I am hoping this review will prevent others from making the same mistake.

The bottom line is: you need to protect yourself. This company is more interested in making a profit than satisfying its customers (of course!). Unfortunately, there are a lot of people who seek these services at lonely, desperate moments in their lives, and eLOVE is trained and ready to capitalize on this.

I encourage all potential members to READ THE FINE PRINT before committing to anything. eLOVE will not refund anything or allow you to cancel a contract. PROTECT YOURSELF.

Pros
If you can afford to pay several thousand dollars and the matching algorithm works out for you, I guess this is the right service, though probably no better than something less pricey or even free.

Cons
Employees are trained to pressure you into putting down any amount of money at your initial interview.
My advice: don't pay anything or sign anything up front. Take a few days to think about it. They are as desperate for members as you are to meet somebody. You can change your mind and sign up to be a member, but once you do, you are legally bound to them and they will take advantage of this.

Customer service is poor. If you have a complaint, you will need to voice it long and loud before you get a response. It took me 2 months to speak with an actual person about concerns with my contract. In the meantime, they just kept taking my money each month.
My advice: Don't expect that the member services actually want to help you. I was threatened with legal repercussions when I expressed dissatisfaction with the contract I signed. This company stays profitable by collecting money from people who are not interested in being members but were manipulated into signing what they are lead to believe are non binding contracts.

Despite what your interviewee tells you, you will NOT be notified each month prior to having a membership fee charged to your credit card.