Hard to cancel subscription

Hard to cancel subscription

I had a similar experience to the man above, they all older and the one i wanted to talk to either was not premium or abandoned site too which i wish i did before they got my payment information. I got charged and hated the service a week in. I had to cancel my subscription by first locating the hard to find cancel button. Then i had to go through the normal prompts but it aint cancel because i had to email support team a print out of me wanting to cancel. I dont have a printer and i am a busy woman. Finally do that and found the email part and still was not helped at all. They keep canceling out my stuff as well. So they ask a question then a few hours later act like it been resolved. Anyone knows emailing takes time. I called but it keeps hanging up but it might be because it is a saturday idk.

Pros
Non other then kinda ok marketing.

Cons
Emailing, hard to cancel subscription, dead site with hardly any active members and use dead profiles to act like it got alot of people. Horrible customer service process.