Review - rebilling without consent - rebilling without consent


I have used this site a lot in the past,,and I remember they have always quoted,,we do not rebill without your consent,,,well recently they changed that policy,,and now I realised they have billed me for 3 months,,and I only joined for 1 month...Other sites use this trickery to steal your money,,they hide the rebill button,,and they check it if you join up,,check to see if your going to be rebilled...I HATE WEBSITES THAT STEAL YOUR MONEY THROUGH TRICKERY...Thaicupid,,and all their connecting sites will probably be the same now,,and they have about 20 of them...BE WARNED..

ok site,,but they steal your money

they steal your money if not careful..

peter does NOT recommend to friends/family


Date: November 3, 2014 - 10:17

By: Michelle

Dear Peter,

For your convenience, we will automatically renew your membership shortly before it expires so you can continue to use all your premium membership features without interruption.

You may opt-out of auto-renewal at any time through your Billing settings. However, to ensure your choice is processed correctly by our system, we recommend you make any changes to your auto renew settings at least 48 hours before your membership is due to expire.

Please contact [email protected] if you have any further questions.

Date: November 13, 2014 - 6:08

By: Alfred

Thaicupid is not a honest enterprise. They try to trick you into paying for another month of membership. A honest web-site would over you to choose if you want another month, or not. THAICUPID went a different way by asuming that every customer wants to pay for another month. This notification came shortly before the first month was over. And then they don't tell you in their email what changed. They just tell you that their is a change in your profile. If you try to find out what has changed, you have to be very thorough, or you just don't find it.
This trickery way of doing business is far away from being fair and honest. I cannot recommend this dodgy web-site. STAY away from THAICUPID!

Comment on this review

  • your e-mail address is not visible for other visitors

Notify me when somebody writes another comment on this review