eLove - Matchmaking that works for you. Traditional matchmaking is not a new concept. It has been well established for hundreds of years and not only continues to evolve, but is thriving in today's environment. The benefits and value provided are unmatched by anything else and have only improved through technology. At eLove, they recognize and understand the unique advantages personal matchmaking has to offer.

eLove Reviews

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    If you are not happy with the service contact the owner of the company
    [email protected]
    or the head of the corprate office
    [email protected].

    Pros
    Most of the staff do care.

    Cons
    The owner and the corprate office does not care about the members or the staff.

    It cost so much money and you are just another number.

    The staff is no better than you are, many of them are not even high school graduates.

    I felt the same way.

    My first couple matches were ok...but on the 6th match I met the one. Luckily for her iIwas her first match. The process does work, and just like most of these reviews I felt a little cheated and I wanted to cancel after my 2nd match. My matchmaker and the young lady that interviewed me reassured me that I needed to give it some time, and i did. I almost lost all hope but im glad i didnt. I guess there is a reason why they have so many introduction in the package and it's meant to use them. Im glad I did. I felt I needed to give a shout out to them, because they did provide the service and hopefully I will be married and living happily ever after with Karen.

    Pros
    MY matchmaker and consultant were very responsive.
    Real woman...who want more then just my bank account.
    I met a wonderful woman who can happily say she is like my best friend.

    Cons
    It takes time and can be discouraging
    no pictures
    pricey but well worth it (of course this feeling is only after I met karen)

    Finding love need not put you into debt...

    They called me yesterday and talked me into signing up....after the interview process and all that, i thought it was a great idea but when i saw the cost! i dropped my jaw! btwn $4600-6500 . She tried to make me a payment plan and really insisted i should join, nice lady don't get me wrong but i just felt alot of unrest in my inner self. I am very intuitive! i told her i would get back to her the next day coz i wanted to check out their reviews online. She said i had no other chances and she was upset that i did not sign up! Now coming online and reading this horrible reviews, i am so glad i did not sign up! Please don't bother with it, finding love should not cost you the world! it felt like i was paying for college...i mean which company gets you to enter into debt like that! They even lend you the money at a very high APR...totally wrong!

    Cons
    None

    Thanks for the heads-up!

    I was taken in by the hard-sell tactics by the (seemingly) very nice people at the Walnut Creek eLove office, and paid an enormous amount of money to sign up for this service, but after reading all the reviews, I checked the Better Business Bureau website as well. The sales rep had told me the company had a B+ rating with the BBB, but their rating was B-, which in itself seemed pretty generous given the number of complaints on file, and the number that were resolved without the customer being satisfied. So I right away emailed the sales rep that I wanted to cancel and luckily read my contract, which says I have the right to cancel for any reason within 3 business days by sending a letter to an address in OK. I'm sending that letter certified mail tomorrow, because I'm not taking any chances!

    Pros
    None

    Cons
    Ridiculously high price, inaccurate information provided by sales rep.

    Fraud

    I signed up with eLove Walnut Creek over a year ago. Like almost everyone else on this site, my matches were completely incompatible in every way with my personality tests, my top three must-haves, and my wants. Like many others here on this site, I tried desperately to get my money back. I actually walked into the corporate HQ in Broken Arrow Oklahoma and asked to speak to the CEO who was IN HIS OFFICE at the time, but refused to see me. I voiced my concerns to one of the staff members, who tiptoed back into the CEO's office, and was referred back to the person in charge on my region. The CEO really didn't know much about the operations on the West Coast. Well, this is just about what you would expect from a company that does business the way we have all experienced. I do not know why they are still up and running. Those of you who have had success, it's just a luck coincidence. Most of us would not be writing these reviews if we had been treated respectfully, made to feel as if we were getting what we paid for, and provided a service worthy of the thousands we parted with in search of that special someone. After my fourth dreadful match, I just stopped calling my "matchmaker." I don't need the frustration in my life and do better all by myself online. eLove is making thousands preying on vulnerable people. Shame on eLove and all their employees. I can only hope that those in upper management one day get what they deserve. A nice long stay at San Quentin with plenty of single guys for companionship sounds like fitting retribution.

    Pros
    Uh........didn't you just read my review?

    Cons
    Unethical.

    con

    They never introduced me to anyone that meet the criteria of my search. I told them to cancel I sent a letter to there office to cancel it was returned and now they continue to bill me for a contract they never performed on. I have requested the Nebraska Attorney General investigate them. This is a scam.

    Cons
    This is a scam they have never done what they said and they will not release from ther contract even though they have never performed as they told me they would when they sold there service to me. it is fraud.

    Scam, Fruad, stay away

    After a hundred calls day and night I went in and was told everything I wanted to hear,
    After two years and 7 thousand dollars , I have received nothing . will be filing a lawsuit.

    Pros
    Nothing

    Cons
    Scam, Fraud, refuse refund even after 24 hour cancel and state law.
    Refuse to show photos of members. everything

    Watch out and beware

    The start: Well, I got about 6 calls from 5 different area codes in the past 2 weeks confirming that I would coming in and they kept trying me to come in on a Saturday morning, even though I told them every time I could not make Saturday morning. I never talked to the same person twice, which is odd.
    The visit: I went this afternoon (Saturday, 12/3) to the closest location, which was about 45 minutes away. The building was in the back end of nowhere, and it was locked. I had to call one of the members, and it took them about 10 minutes to send someone downstairs, only to tell me I was waiting on the wrong side of the building (really, does it matter?) But anyway, she gave me this 150 question test (in 2 parts) and some of the answers were not compatible with the questions. Plus I was in this sweltering office while she left and didn't check in on me. I mentioned to her that I was only getting info on the service and that I wanted some time to think. She became unhappy and tried to make me decide instantly (you know, it's not like this is an important decision or something). Then she told me that it started at $2000 and that turned me off even more. She then told me that you just don't get matches, the matches have to be "approved". Also on one of the 20 forms you have to fill out, they want to know where you bank and how much you have in your account. Isn't that real personal information? Well, after I was asked to make my decision, she left and sent her husband to talk to me while she was talking to someone else. He was intimidating and kept referring to me as "my friend" which is not very comfortable to me. He said that these things go slowly and it could take 2 years for something to come up. That really makes me want to write that $2000 check, huh! I don't think this is a worthy service and I could very well see nothing coming up but making them $2000 richer. They also said that people can lie online. Well people can lie on the questionnaire too, and what she revealed was stuff I already knew. They would not give me brochures or any information about the service. They would also not let me have a copy of the contract (which she flashed before me eyes for about 2 seconds and would not let me see it afterward). I would not recommend this service to others.

    Pros
    not much

    Cons
    salespeople not real nice, somewhat intimidating, too much real personal information, tricky and inaccurate delivery of program, too expensive

    elove

    This service is terrible, you spend hours filling out the paperwork (which apparently they do not read) They sent me endless un matches everything I wasnt looking for, some of the people I never even heard from. this is a scam, when i signed up they had an office here, but soon after closed, how can they set you up when they have never met you. SCAM SCAM SCAM.......

    Pros
    I cant think of any pros, I filled out tons of paperwork only to be set up with guys I didnt want.

    Cons
    So far I have been set up with approx 12 guys, none of which are my type. Why bother filling out paperwork if no one is going to read it. this site is a scam.

    I worked for eLove- I think it might be a scam

    Writing reviews is not something I usually do, however, I felt I had to let people know what they were getting themselves into by joining this membership. I only worked with eLove for a few months, because in that time there were a number of red flags and seemed like a scam. I couldn't get answers to the most basic questions, like how many members are in the service? (answer: It varies day to day) Or, What is the success rate? (Answer: people measure success differently, some people aren't looking for marriage). A matchmaking company should know those answers, but every question was dodged. Personally, if I were going to pay $6,999 for a service to go on dates, I would want straight answers. Answering questions with a question is not an answer, in my opinion.
    I had a lot of questions about how long the company had really been around, too. They say it's been around for 35 years, but they function like a start-up. Payroll was all over the board, from incorrect salary, to commissions, taxes and even addresses. Usually an established company that has been around for that long has reliable and capable people in those positions.
    eLove claims to have over 50 locations throughout the country, but there aren't even that many "relationship counselors" (really just sales people).
    The "relationship counselors" are there to sign up anybody willing to pay. Even though the packages range in price from $4999 to $6999, they will sign some people up for $500. The relationship status of the clients doesn't matter because it's about the bottom line. This is especially true if there is a "shortage" of members for certain groups of people. There is a constant shortage on young men and women 20s and 30s, african american men all age ranges, older caucasian men 50s, 60s, 70s. The counselors were advised to qualify these groups of people always. The pool of members is mostly caucasian women ages 40-70. The problem is there aren't enough members to go around. So members go months between dates even though they are advised that it's 10-14 days before they get there first date (from the time they sign up) and then about one a month after that.
    I couldn't morally continue to sign up people for this membership knowing that they were just being ripped off. I hope this review helps people.

    Cons
    Everything

    Still getting a feel for elove

    I haven't been a member long but my first interview was good. The woman i worked with, Nikkia, was very friendly. She and I became more like girl friends during the meeting...as in a female friend. We shared a lot of the same beliefs and feel she was being sincere. About 2 days after joining, I heard from my actual matchmaker who seems very responsive to my emails...I am still waiting for my first match to call but I have only been a member for about a week and i was sent his info 3 days ago i think. I am going to give this a chance, keeping the other reviews in mind. I already paid so I might as well take advantage of it and see where this goes. I believe every experience in life is what you make it so I am going to make the best out of this and I'll honestly say so far so good on the representatives side and my matchmaker. We will see about my first match. :-)

    Pros
    For me, it takes out the question of whether a guy is actually interested in just sex or the whole picture. Im still feeling this out so stay tuned......

    Cons
    none yet on eloves part

    Wow!

    I am so happy I found this site! For the record I am doing research. I was contacted by one of their reps last night and just from the initial call I am finding the negative comments here to be spot on. LOTS OF RED FLAGS from this initial call. 1 - I could not get a price out of them. 2 - my rep would be coming in special to meet with me. I found this to be odd as the appointment was a mid afternoon week day time. 3 - The rep seemed surprised I heard about them on FB. really, you work for the place and don't know where you advertise? 4 - Professional call centers are supposed to be quiet. You should not be hearing other people talking in the background. 5 - they boast x amount of members BUT if those members ate not in your area what good does that do? 6 - (the biggest of the bunch) they consider you single if divorce papers have been filed and you are just waiting for the final date for everything to be official! As long as YOU feel there is no chance of reconciliation. REALLY?!!!!!! So yes, they WILL match you with someone who is still married! What kind of reputable business would do that? After this call, hearing the horror stories and price I would say don't waste your time and money.

    Pros
    Not sure there any.

    Cons
    High price, slimy sales tactics, unethical practices.

    Works well, having fun!

    I am really enjoying my experience at eLove. The staff is fun and energetic. I am trusting of the process and that seems to be the right way to use it. Of course there have been some people that were not a 'perfect fit' but my feedback has helped. They have introduced me to the type of men I never would have selected for myself and it has been an adventure.

    I have made a lot of great friends and got really close to a man and we are still seeing one another. Cross your fingers!

    If everyone were patient and open to the process, I genuinly believe that this could work for most anyone.

    Pros
    Great staff
    Background check
    Fun!

    PTSD Flashback

    Appauled this "service" is still in business. Told me they have been around since 1974, that's because of all the dba's they never tell you about. The one in CT started in 2009 via Secretary of State in Hartford.

    On my phone intake/interview in august I mentioned my horror story about Together Dating Service in the 1990's where I was barrackaded in the room by the rep. when she "turned over" the fee for service after two hours of sugar and spice and I said "I really need to consider this amount of money". This woman immediately began berating me for needing to think about spending over $2K for this service, stating "what, don't you think you're worth it" and "you said you exhausted all your resources so how are your going to find someone". She was actually holding onto the doorknob and sprawled across the door!! I was petrified. She left the room, came back a bit calmer and let me leave.

    When I went to eLove in CT in August, 2011 once again I mentioned "Together" and my horror story - not a flinch, or a comment or the truth "that was our business too".

    From August 3 to August 18 when I cancelled via email (without any response from my contact connection or interviewer) I had one match -- I never received any info about who he was, just an email that "he was out of town for the weekend and would call me during the next week". Never happened. Emailed my contact to report no call. She asked why I didn't call him - I told her she never sent me any info on him. She was confused "you didn't?". Then her response was "sometimes the server has difficulty connecting with certain email accounts". Huh? She said she would send me his info "today". Never happened. Contacted her next day to cancel. I relented and agreed to "get his info this today" - and she tells me that when she called him he said "why didn't she call me?" Doesn't sound like a keeper to me.

    I called him. It was his name on the voice mail - waited one week to hear from him. Nada. I started looking at "reviews" of eLove - well, you know the rest. Emailed and cancelled on 8/18/11.

    I am in the process of a small claims suit and will let you know how I make out. DO NOT SIGN UP WITH THIS dba - do the research up front.

    Pros
    Oh the charisma - I even kissed my rep on the cheek and thanked him. What a fool!

    Cons
    Phone reps were like manic munchkins -
    Called 3 times to make sure I was coming in
    Went to the address and couldn't find the place
    The security guard in the lobby had to take me to the door above which was a piece of paper above a doorbell stating ring bell and someone will let you in (was this the Wizard of Oz?) -- they worked out of another company's office space!
    The rep was juggling two other "suckers" besides me because my interviewer called out.
    They never came clean about their dba Together Dating Service
    Lied about being in business since 1974 vs 2009

    Personal Introduction Research

    I am currently working on a research project about personal introduction services and would love to visit with anyone who would be willing to share their experiences with me. I can be reached at [email protected]

    You can shop, but don't buy

    The woman that I met with was very young and vibrant. She had the speal down pat. She knew how to push my buttons by promising background checks, explaining what my tests revealed and how I owed this to myself. She reeled me in like a used car salesman.

    However, when she finally revealed the prices of the different packages, I went into sticker shock! I could spend that much money on many other things. Of course she suggested that I use my credit card, which I declined.

    Buyer be ware!

    Pros
    I didn't bite, so I don't know if it works.

    Cons
    They put used car salesmen to shame.

    A Huge Let Down

    I too wished I had done some iWeb investigation before I signed up with eLove, after becoming a member, I searched the company and was surprised by all the negative comments. I called my matchmaker rep and spoke to her concerning my hesitations and she reassured me that eLove is a great company and she was here to help me. Need less to say, I live in PA and my matchmaker resides in MA. How can she help me from such a distance. But the disappointing aspect is that she finally send me a referral that was not in my criteria and when I called him, I got a woman's voicemail. Now it has been 30 days and no contact from my matchmaker.

    This company is a joke and they should not be in business.

    Pros
    Learning curve, never sign anything before you do your homework

    Mr

    I wish I would found this site last year before I signed up with eLove.\r\nThis place is a poor example of a dating service.\r\nThe pressure to sign up was as intense as in a car dealership!\r\n\r\nI don't want to say any more except to say,\r\nPLEASE DO NOT SIGN UP WITH THIS SO CALLED MATCH MAKING SERVICE!\r\n\r\nYou will be very disappointed.\r\n\r\n

    Pros
    None that I can think of.

    Cons
    They don't listen to you.\r\nAll they want is your money.\r\nI felt forced to sign a long term contract.\r\n\r\n

    elove-Fraudulant company

    I'm agree with every single complaint posted against elove. Elove is nothing but a fraudulant organization with con artists are employee, obviously trained for this type of field. They prey on all who are sincerely seeking a mate. I've read numerous complaints even one from an 74 year old woman, which should shut down elove immediately. They lied to me, used overly agressive tactics to get me signed back with them, when I initially cancelled. Their reps are rude when you question their inability to meet the contract and standards they promise, which is a breach of contract. They just send you anyone irregardless of your criteria. They should be held accountable for their fraudulant ways and put out of business and not allowed to open up another business in another name, which is what they do once many complaints are filed against them.
    I say everyone and anyone who has had fraud committed against them by elove, file every complaint and complaint to every established organization you can. Then takae them to small claims court to get your hard earned money back. We are already vulnerable seeking a good companion, then to be played and preyed on by elove is out right criminal. Lets shut the vultures down!!

    Pros
    Lesson learned--love doesn't cost, and don't be duped into thinking strangers sitting by a desk can help you find it.

    Cons
    Read my complaint.

    Elove a total ripoff

    I have had the same experience that SCORES of others are complaining about. I thought I would be easy to match, being in a large urban area, but no. I had 3 dates in 51/2 months, all wildly incompatible. The background check is a joke, the questionaire another joke (one date told me he just made it up.) I "bargained" them down, as do most clients, to $2500 for 12 dates. I was very concerned about re-entering the dating world because I had recently tested positive for Herpes 2 (genital) and was unsure how and when to bring it up. I was advised by my interviewer (Walnut Creek, CA) to not say ANYTHING, EVER. Fortunately, I guess, none of my 3 "matches" called me for a second date. Now elove dodges my phone calls, tries to get me to use my 3 month hold time (which they say they gave me for free but the contract says otherwise. I want nothing to do with them, and I want my money back. I spent ~3 weeks dealing with BBB but they said I had signed a contract and it was binding. I promised elove that I would share my herpes story, so now I am. Seriously, you could find a better match on a city bus.

    Pros
    You leave the office feeling like life is filled with possibility. Reality comes into play as you wait 3 weeks for your initial match.

    Cons
    They do nothing that is promised. Incompatible dates, inadequate background checks (one person was living in an SRO going through bancruptcy), 5 week wait for a date, etc. I am 5'3" and wanted to go dancing, so I specified 5'10" or under, and they sent a guy who was 6'3", and then told me I was shallow and unwilling to get to know someone who didn't meet my initial request. Isn't that their job?

    HUGE ripoff. You get three days to cancel the contract, but your first date won't happen for weeks after that time. How are you supposed to have buyer's remorse when you don't get to test-drive the car?

    I am so disappointed, and this is a lot of $$ for me. Anybody filing a class action suit, I have all my documents from BBB.

    eLove is working well for me

    I'm having a very good experience as an eLove client -- I'm 46, an attractive, well educated management consultant with two kids, living in Los Angeles and I wanted to find a better way to meet some good, quality men. I've had six introductions thus far, and they've all been good, appropriate introductions. Three of them I've seen a second time, and the most recent of them is a really good fit for me, we have a third date scheduled for this coming weekend. The matchmakers have been very responsive, they're on top of things, and they're good, hard-working people. I give them 5 stars.

    Pros
    Caring, responsive staff
    good quality men in the database

    Ms.

    I signed up for a plan where you can pre-aprove the referals. In about 10 days I got a call from my matchmaker that the first referal i must meet without preaproval, and whatever I decided to do with that referal my membership fee is not refundable after the first referal submitted.
    I was soo upset as nowhere it is said that the first referal is not to be preaproved.
    Than, my match maker called me as said that she has a man that is married but filed the divorce. I was pissed off, I realized they dont have any referals for me if they want to match me with a married man.
    I called to request refund and they say there is no refund.
    I hope there would be a class-action against this service and that gang should be closed. They play lonely professionals who work very hard not seeing daylight and trusted their money relying on the honesty of those people. But really their database is sooo poor and they dont care about your requirements for your match.
    Dont sign up, save your money.
    There are the same people on the dating unexpensive websites.
    All the people that signed up for this service, they are also on the dating saites, so what is the need for such a waste?

    Elove a big scam

    SCAM!!! I joined in August of 2010 and have been profoundly disappointed from the first interaction I had AFTER the sales meeting. My phone conversation was extemely contencious. They would not let me speak to the salesperson. I did speak to a supervisor, who was more skilled, than the member service person. However, she still refused any sort of refund. I was promised 12 referrals. My first one was so outragious, they actually "deducted it" from the 12. 3 other people were referred to me, between November 10 and February 11. None were suitable. ELOVE has not been in contact since. I think they bank on us being too humiliated to complain. Save your money and do something NICE for yourself. This experience has been horrific!

    Pros
    NONE

    Cons
    Scam/rip off
    Does not meet their commitments
    Unresponsive
    Skilled at shifting blame

    ProfeQ

    :@. Do NOT give these people your money!!! They don't give a crap about you! This is the most ridiculous, frustrating and fraudulent matchmaking company I have ever worked with, and I have kind of worked with them all, it seems. It is nearly impossible to close/cancel a membership, even if you have paid for your membership. You will never work with the same rep twice-there is a huge turnover, and they are all attractive, cheerful and absolutely expert at deflecting concerns and complaints. I began to hate the whole thing. If you call them for any reason, be prepared to be on hold for a LONG time, listening to that stupid "Love is here, eLove.com!" hold music. Be prepared to spend that time gritting your teeth. If you are on a payment plan, their financial company people will harrass you with phone calls and messages every single freaking month, and they are not nice about it. I had nine matches, and not one of them was appropriate. They won't give you the feedback they have received about you, nor will they tell you how many people are in their database. When they call you with a match, it is just a list of things like activities. They seem to care most about the person making a good salary, and the fact they have all their hair. It was truly ridiculous: listening to these long lists of supposed attributes and interests; after awhile, I just tuned them out. They categorize you by your age and don't much care about your answers on that endless questionnaire. :((

    Pros
    I learned a very expensive lesson.

    Cons
    See above. This company is a total scam. TOTAL. SCAM.

    Mrs

    I agree with previous reviews - absolutely scam! They are not interested in finding you matches, just getting your moneys. It takes over 3 month to get a match and it turns out they even forgot about their membership and surprised you called!


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